Shipping policy

All our packages are delivered within 7-15 days. The order processing time is 1-2 days.

Returns & Exchanges:
At JIMFAR, we do our best to keep our product descriptions as detailed as possible so that you won't encounter any surprises when you receive our products.
We want our customers to know exactly what they are ordering.

 

Order Cancellation Policy:
We pride ourselves on our ability to quickly process all orders that are placed on our site.
Most orders are registered within 8 hours. If you wish to cancel your order for any reason, email us at Contact@jimfar.com as soon as possible.
A large majority of in-stock items are processed and/or dispatched within 12 hours, it is imperative that you contact us during this time, so that we can attempt to cancel your order before it is processed and/or dispatched .
No request to cancel your order can be taken into account if it has already been processed.

 

Address error :
It is your responsibility to check the accuracy of this address and to contact us quickly to inform us of any modification. The latter can only be carried out if your order has not yet been processed.
We cannot be held responsible for incorrect shipping information. We are also not responsible for refused or undeliverable orders (inaccessible addresses, incomplete addresses...).
In the latter cases, these parcels can be returned to us, but not systematically.
If your order is returned to sender, we will offer you:

  • Refund of the amount of your order deducted from inspection and processing fees of 15%.
  • Or a reshipment of your order.

You are not eligible for reshipment or refund of your order until your package has been received by the sender.

Return policy :
We accept returns* for any reason!
Whether you are not satisfied or have simply changed your mind. Our return policy is 14 days from the time you receive your products.
If for any reason you are not satisfied, just contact us at Contact@jimfar.com and we will send you a form for you to fill out.
Sign it then send it with your package to the address we will give you when you write to our support.